Big O Tires

Robert and Karrie Carpenter 2 months ago

Went in for an oil change and they found a critical bolt missing. Fixed it for me without charging even though they had to go.pick the bolt up. Good people and who knows what they saved me from on my upcoming trip to Florida.

Lynn Plywood 4 months ago

They are nice customer service great, i brought my vehicle in there.For an oil change in a tune up , they said there was nothing wrong with it that it didn't need it. They told me to go past the emissions , which it failed. The technician at the emissions said, maybe you just need an oil change and tune up.I only failed by a couple points. So I went there in the first place to get those things done and was sent away. They're very nice , but I will not be returning.

Fox - caring consumer Edited 5 months ago

Lee is the best mechanic and employee. He saved us money and made sure we were safe! The entire staff is top notch too! Thank you for the kind correction.

Kimberly Skaggs Edited 5 months ago

Went in for a tire rotation and break check. After inspecting my tires told me I needed to buy new ones, I told them no and that I already knew the tread was bad but only wanted the service I asked for. Tech decided I needed more education and brought the tire in to try to guilt me into buying new tires by degrading me and telling me I would kill people in front of other customers. I said no and to only do the service I asked for. They didnt tell me they wouldn't do the rotation because of the tread and then didnt complete the break check I was also asking for l, just returned my keys. Went to another shop as I still needed the break check completed was told though my tread was low but not dangerous that is was caused by an alignment issue and completed my break inspection. Do not recommend coming here, there's a reason they don't have long walk in wait times. Was testing to see if they could be a trusted site for both personal family business and fleet business, was treated horribly and trying to publicly embarrass and scare the customer is awful customer service tactics. Response to Owner reply: Having your cashier go get the tech after being told I already knew the damage was t

R.J. Gildea 7 months ago

These guys are fantastic. Came over because I was super stressed. I was gonna have to replace all my tires. The last two places had told me that I would have to do that but these guys fixed the tire for 20 bucks. I can’t tell you how much these guys helped me - Great people - I just had to sit back and relax and let them work their magic. They all deserve a raise, and I will definitely be getting my tires from these guys in the near future.